I forgot my password

Track your order

You can track your order anytime, with or without an account.

Track my order

If you forgot your password, you can easily reset it by following these steps:

1. Go to the login page.
2. Click the link Forgot your password? underneath the purple button.
3. Enter the email address of the account you want to reset your password for.
4. Click the purple button Send.
5. You will now receive an email to reset your password.

Once you receive the email, you should:
6. Click the purple button Reset password.
7. Fill in a new password.
8. Click the purple button Confirm password.

Want to know more about My account at vidaXL? Read some of our related articles:

• How can I change my email address?
• How can I change my account details?
• How can I subscribe to or unsubscribe from your newsletter?